Patient & Family Engagement

Balance Concierge's patient and family engagement services provide patients, guests, and families personal and convenient care, as well as peace of mind, before, during and after their stay in your facility. Our concierge services cater to the needs and wants of your patients and their families throughout the continuum of care. Whether you choose our fully integrated onsite program or our comprehensive concierge training component, each of our plans provide valuable services, as well as resources that will help you better connect with patients and families and address their needs, resulting in enhanced patient experiences, increased referrals, and a competitive edge for your organization.

Use the links below to learn more about the services offered.

Through our consultation process, we will work with you to help determine the kind of solution plan that is best for you and your budget.

Call us today at 877.502.2201 to get started or to learn more about the benefits of our unique, concierge services and plans. We look forward to hearing from you.



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877.502.2201

Email Balance Concierge

... that Balance Concierge services help your patients have a more comfortable stay?

"The last time I was in the hospital, I was introduced to someone who actually ordered a book for me. That wasn't all; she offered to make hotel reservations for my grand-daughter and her husband, who were coming to visit. With this kind of caring, I don't think I will go to any other hospital."

- Patient's Wife


... that Balance Concierge services help your patients have a more comfortable stay?

"The last time I was in the hospital, I was introduced to someone who actually ordered a book for me. That wasn't all; she offered to make hotel reservations for my grand-daughter and her husband, who were coming to visit. With this kind of caring, I don't think I will go to any other hospital."

- Patient's Wife

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Connect with us

800.280.2730

Email Balance Concierge