How We Can Help

In today’s healthcare environment, hospitals and health systems are challenged with the uncertainty of healthcare reform, declining reimbursements, ever-greater quality demands, and increased transparency. Balance Concierge is committed to helping healthcare organizations overcome these challenges by providing innovative concierge programs and services that increase engagement, enhance experiences, improve relations, and build loyalty.

Create a Culture of Caring

Balance Concierge provides concierge service solutions to healthcare organizations that address the busy needs of employees and physicians, as well as the needs of patients and their families, resulting in a happier, healthier culture of engagement and satisfaction, and a stronger bottom line for your organization. Your employees and physicians will be more engaged with caring for others because Balance Concierge will be - caring for them. Your patients and their families will have peace of mind and will be able to focus on their health and recovery process.

Create Positive Outcomes

Studies have shown significant outcomes to implementing a concierge program, including:

  • Increased staff productivity
  • Increased staff satisfaction and engagement
  • Increased retention of talent
  • Improved patient experience
  • Improved physician relationships
  • Decreased absenteeism
  • Decreased turnover

Maintain Balance in Life

At Balance Concierge, we passionately promote work life balance and well-being. Balance Concierge helps employees, physicians, patients, and guests maintain balance in their lives by providing convenient, personal assistance with many of their routine tasks that can seem so overwhelming when combined with a busy work and personal life, or an unexpected hospitalization. By focusing on health, wellness, and work life balance, our trusted, engagement programs and services provide great benefits, resulting in increased employee engagements, improved physician relations, and enhanced patients and family experiences.

Customized Solutions for You

Through our Business Model, Balance Concierge provides a full range of innovative programs and concierge services tailored to make you a leader in employee and physician engagement, patient loyalty, and community relations.  We provide consultation and will work with you to customize a solution plan that meets your needs and your budget. Our programs & services include:

  • Employee Engagement Services
  • Physician Engagement Services
  • Patient & Family Engagement Services
  • Meals Programs
  • Benefits & Perks
  • Consultation

With the provision of concierge services you will enhance the patient and family experience and introduce additional resources for increasing engagement and improving employee and physician recruitment and retention efforts.  Our concierge services include:

  • Automotive
  • Business Event Planning
  • Child Care Options
  • Clothing
  • Elder Care Options
  • Entertainment
  • Fitness
  • Home Services
  • Legal Insurance
  • Personal Services
  • Pet Insurance
  • Pet Services
  • Recognition


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Connect with us
877.502.2201

Email Balance Concierge

... that Balance Concierge services help your employees enjoy their days off?

"Working in the emergency department leave little time for anything else. Having someone available to us to help make arrangments for special dinners, calling the vet, or getting my oil changed helps me focus more while I'm at work, and allows me to enjoy my days off more than ever."

- ER Nurse


... that Balance Concierge services help your employees enjoy their days off?

"Working in the emergency department leave little time for anything else. Having someone available to us to help make arrangments for special dinners, calling the vet, or getting my oil changed helps me focus more while I'm at work, and allows me to enjoy my days off more than ever."

- ER Nurse

Enter vendor code

Connect with us

800.280.2730

Email Balance Concierge