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A CULTURE OF CARING

In health care, hardly a day goes by that we could call "normal."  In our line of work, the people and patients we care for come to us with all kinds of challenges, some moderate and some severe.  Combine that with dealing with changing technology, facility renovation, increased transparency in quality and patient satisfaction, and we have unpredictable challenges everyday. Balance Concierge can help you manage these challenges. 

A WIDE ARRAY OF SERVICES

Balance Concierge provides a full range of services tailored to make you a leader in employee and physician satisfaction and patient loyalty.   We offer service delivery options which allow you to differentiate your facility from others by providing extraordinary levels of customer service. With the provision of concierge services you will maximize your patient’s experience and introduce an additional tool for enhancing employee recruitment and ongoing retention. 

Here is just a sample of the services offered:

  • Automotive
  • Business Event planning
  • Child Care Options
  • Clothing
  • Elder Care Options
  • Entertainment
  • Fitness
  • Florists & Gift Baskets
  • Food & Restaurants
  • Grocery & Meal Delivery
  • Health & Beauty
  • Home Services
  • Personal Services
  • Pet Services
  • Recognition
  • Service Recovery
  • Special Life events
  • Sporting Events
  • Travel
  • Wellness

How do we do it?  View our Custom Plans to learn the options that can be customized to meet your exact needs.

...that Balance Concierge helps maintain staff retention?

"We understand that employees are the key to an organziation's success, and the goal of our program is to attract and retain dedicated, loyal employees!"

- Hospital CEO