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We are your brand ambassadors inside and outside your organization

Woman working the concierge counter at a hotelWith Balance Concierge as your partner, your employees may never see our corporate name because the concierge specialists we place with you will operate as extensions of your own team and brand. Unlike other personal assistant, concierge and hospitality programs that simultaneously support multiple clients via impersonal messaging services and call centers that may not even be located in your community, Balance Concierge team members focus solely on serving one organization – yours – so they can immerse themselves in the culture and unique needs of your providers, team members, patients and guests. We have multiple onsite teams throughout the country serving health systems and industry leaders.

Inspired team leadership engages our team to engage yours

Our ability to engage and support our team is precisely what allows us to succeed in engaging and supporting yours. Every one of our team members feels a deep dedication to serving those related to the health, healing and well-being of their community. Balance’s leadership equips each of our teams with monthly Experience Tool Kits providing comprehensive blueprints for serving your organization. The kits are full of strategies outlining timely activities and services that have proven to support, engage and celebrate your team members each month. Committed to the success of your program, our leadership builds strong relationships with you and provides your onsite Balance Concierge Ambassadors with:

  • Training (initial and ongoing)
  • On-going support and management
  • Background checks and reference research
  • A full benefits package

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Find your best solution

Contact us today for a short demo and discussion about which of our high touch, high tech, high value customized concierge program services is best for you.


“I am attracted by the opportunity to serve a deserving community in a unique way. I love the team I work with and the work that we do."

–Balance Concierge Ambassador