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Successful integration of all life’s responsibilities

What does work-life balance mean? It is being productive and satisfied with outcomes happening in all areas of life. Balance is about integrating responsibilities at work and home in a way that allows people to experience the best of both worlds without consistently sacrificing one for the other.

Creating a competitive recruitment edge with satisfied team members

Chef posing for cameraBeing an employer of choice means being ahead of your competition as you attempt to recruit the best talent for your organization. A welcoming and innovative culture and a comprehensive benefit package are important considerations. Incoming millennial professionals, especially, expect modern conveniences and place a higher value on purposeful work integrated with flexible time for family/friend quality time and other personal pursuits.

Engaging employeesPeople all together at a BBQ

Every healthcare organization is unique, and the needs of their employees vary. Balance Concierge’s services help your team members maintain balance in their lives by providing personal assistance with many of their routine tasks that can seem overwhelming when combined with a busy work schedule.

Building lasting physician and provider relationships

When physicians are happier, patients are better served. By partnering with physician recruitment and relations teams, Balance Concierge is helping create exceptional experiences for new physicians and their families who are relocating and frequently use the service. Your recruiters are identifying specific needs during the on-boarding process and referring incoming providers to our white-labeled Balance team. Providers who are long-time team members also enjoy the added benefit of having their to-do lists taken care of each week. The result is improved physician relations and increased job satisfaction.

High quality, high caring providers are important to the success of your health system. Many providers appreciate having access to the extra benefit of Balance Concierge’s services such as the convenience and healthy benefits of having fresh produce from their Community Supported Agriculture (CSAs) coordinated by Balance Concierge delivered to them at their hospital.

The Top 5 Physician and Provider Requests
(Based on Balance Concierge’s service data over the past three years.)

  • Entertainment and Recreation – sporting/arts/culture tickets, reservations, movie reviews, local classes, spa and salon recommendations, party and trip planning.
  • Basic Services – local vendor referral, personal package shipping, shoe and jewelry repair, finding options for family member daycare, travel reservations and rentals, pet care assistance, home wait service for household service providers, arranging movers and storage, and more.
  • Automotive – maintenance, oil change, detailing, buying and selling, and tire rotation.
  • Food and Beverage – Dining reservations, grocery shopping and delivery, healthy take-home meals, and take-out delivery.
  • Flowers and Gifts – Life event and holiday celebration gifts, floral arrangement order and delivering, gift suggestions, shopping, gift ordering, and gift-wrapping.

Supporting your multi-site and remote team members

The nursing, clinical and support staff located at all of Balance Concierge’s client facilities enjoy the same services that physicians and administrators receive. In addition to those mentioned previously our teams also offer the following services:

  • Childcare and elder care options
  • Clothing and grocery shopping
  • Event planning (business and personal)
  • Fitness/wellness options
  • Home delivery and maintenance waiting
  • Pet care and insurance options
  • Research
  • Travel tickets and reservations
  • Local and national discounts

Adding value through significant savings

Team members using Balance Concierge services are collectively saving thousands of dollars. Our team extensively reviews businesses and builds relationships on your behalf to negotiate discounts and other needed support. We also provide access to thousands of national discounts. Establishing and maintaining your Preferred Vendor Network relationships for you frees up more time for you to focus on your organization.

Helping the local economy at locations like this building that sells flowersHelping your local economy

Balance Concierge’s unique community model is a win-win-win for your organization, your team members, and local businesses within the Preferred Vendor Network. You win by strengthened relationships within the community and by a heightened position as the preferred healthcare provider. Your team members win by saving money through the substantial discounts. Team members also save time and energy thanks to the availability of a wide variety of Balance’s convenient services and resources, resulting in improved work-life balance. Vendors also win by having business referred to them.

Providing leadership learning opportunities

Ongoing skills development is another program we can offer your team members with convenient webinars, focused emails and in person or online presentations. Investing in skills development for your team members such as leadership, time management, stress reduction and overall well being can pay off for all involved.

Helping you show your appreciation

Doctors giving each other high fivesSaying thank you for a job well done can go a long way when time and energy are short. Our unique rewards and recognition online platforms make it easy for managers and peers at all levels of your organization to quickly and easily follow through on their intention to share kudos and recognition. Whether you want to streamline and elevate recognition for leaders and team members, your valuable volunteers or both, we can help you with two unique platforms that have proven to be effective, efficient and meaningful tools:

  • Leader to Team Member/Volunteer
  • Peer to Peer

Recognition requests and department celebrations are placed through your customized portal. Then, your concierge ambassador secures your program’s pre-approved gift cards, notes, flowers, or whatever we together design to be included in your program.

An added bonus to partnering with Balance Concierge to manage your recognition program is that we will have already established a great relationship with a local Preferred Vendor Network that allows us to secure items at the best value, which saves you valuable time and stretches your recognition budget.

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Find your best solution

Contact us today for a short demo and discussion about which of our high touch, high tech, high value customized concierge program services is best for you.


“I can’t say enough about the benefit this service has brought to me. I work ridiculous numbers of hours (clinical plus teaching plus administrative plus community service) and just recently tried the service for the first time on a lark. They are amazing, in terms of responsiveness, the depth of the services, and how hands-on they are with arranging whatever needs to be done. Perhaps the thing that will, in the long run, contribute the most to my efforts to try and maintain some sense of wellness. Please continue to invest in this service, and spread the word about how great they are!!!”

– ​​​​​​​Physician